Payment Options & VAT
What payment methods do you offer?
Orders can be placed either online or using the order form at the back of our catalogue.
Payments can be made via credit/debit card, cheque, postal order or Definitely Baby gift vouchers.
All credit / debit card details submitted through our eshop are processed for payment by our Payment Service Provider PROTX . Credit / debit card details are not held in clear text on any website.
We currently accept Mastercard, Visa, Switch / Maestro, Solo and Electron. Orders paid for by cheque cannot be despatched until cheque payments have been cleared.
If paying by debit/credit card, please note that your card will not be charged until your order is despatched.
All payments must be in pounds sterling. Orders from outside the EU are not subject to VAT.
We know of no documented cases of credit / debit card fraud resulting from using our eshop.
Are your prices subject to any tax charges?
Prices are displayed in the shop inclusive of VAT at 17.5%. Our VAT registration number is 5555859.
This tax is applicable on all purchases delivered throughout the UK and European Union (excluding the Channel Islands, Switzerland & Norway).
Initially, your basket total will be shown inclusive of VAT. However, at the beginning of the checkout process you will be given the opportunity to specify your order's delivery destination. This information will then allow us to correctly identify the proper application of VAT in respect of your order. For example, where the Channel Islands, Switzerland or Norway are specified, the application of VAT will be removed in the basket for the next and subsequent stages of the checkout process.
Should to choose to save your contact details using the remember me facility, your subsequent orders with us (made from the same computer) will automatically show your basket total with VAT applied or removed (according to your saved delivery location) from the start.
