Help me!
I've got a special occasion coming up and really need some help choosing the right outfit - can you help?
Of course - please feel free to either call us on +44 (0) 1993 813223 or drop an email to info@definitelybaby.com with your name and phone number and we will give you a call and do our best to advise you!
I'm not sure what size I need - can you help me?
All our maternity clothes are based on your pre-pregancy measurements and, as measurements may vary from item to item, a product-specific size guide is given on each product page. For more detailed information you may find our size guide helpful.
I can't find what I'm looking for, any chance you can help?
If you're looking for a particular item of maternity wear (perhaps you have a particular designer in mind) and you can't find it on our site, please let us know. We're always pleased to hear from our customers and where possible/available we will do our best to get it into stock for you.
This is my first baby and I'm struggling to decide which trousers will be most suitable - any suggestions?
This is a common problem for lots of new mums-to-be, do call us on +44 (0) 1993 813223 or drop an email to info@definitelybaby.com with your name and phone number and we will give you a call and happily talk through which style should best suit your needs.
The item I'm after is out of stock - what can I do?
Simply email info@definitelybaby.com with the item description/stock code, size and colour (where applicable) that you require and we will do our very best to help you.
Can I save my basket contents for later?
Yes you can.
Basket contents can be saved and retrieved on your computer for up to 90 days. So you can always start shopping now and complete your order later.*
To do this:
Firstly, use the save button when viewing your basket to create a stored basket. Then, when you return later to complete your order, follow the basket link at the top of the page and use the retrieve button on the view basket page.
Note that you can only retrieve a saved basket if your current basket is empty.
As basket contents are saved on your computer, we don't recommend using this feature if ordering from a public machine (e.g. an internet cafe PC).
N.B: Some items may no longer be available when you come to complete your order from a saved basket.
